What We Collect and Why We Collect It
When you register, we collect your name, email address, phone number and the account credentials you set. When you deposit using bKash, Nagad or Rocket, we record the transaction reference, wallet number and amount — enough to confirm the payment cleared and credit your account correctly.
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We do not store your full bKash PIN or Nagad mobile banking password at any point. We also collect device identifiers, browser type and session activity to keep your account secure and detect unusual access. This data is used to run your account, process withdrawals, respond
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to support requests and meet any obligations that apply under the law in eligible regions. We retain your account data for as long as your account is active, and for a period after closure as required by applicable rules in your jurisdiction. You can request a
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copy of your data or ask us to delete it by contacting our support team directly. Whether we can fully action a deletion request may depend on legal retention obligations that apply to your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.